Show Up, Stay In, Come Back: The Untapped Economics of Patient Experience
Mon, Sep 14
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11:25 AM - 11:40 AM
Constitution Ballroom AB
Session details:
High screening no-show rates and patient dropout remain persistent challenges across clinical research, impacting enrollment timelines, site performance, and study outcomes. This session examines how sponsors, CROs, and sites can improve enrollment and retention by identifying high-intent participants, enhancing the patient experience, and creating pathways for ongoing patient engagement beyond a single trial. Key topics include:
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Using patient feedback to predict those likely to drop out
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Understanding the relationship between site experience and retention
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Leveraging patient-to-patient referrals as an underutilized source of both enrollment and retention
